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Frequently Asked Questions

What does Menders House Services do?
Menders House Services is a full-service company that functions to remove the burden from maintaining a home by adhering to a routine repair, preventive and seasonal maintenance schedule while assuming the responsibility of keeping your home in top condition. [return to top]

Please see our Services page or contact us for more details.

What areas do you serve?
MHS currently serves the following zip codes in the Buckhead area: 30305, 30309, 30326, 30327, 30328, 30339, & 30342 [return to top]

What are the advantages of becoming a Priority Club Member? 
In addition to having peace of mind that projects will be completed with quality and integrity, you can also sleep more easily knowing that we are vigilant about preventing problems and maintaining the value of your property.  Because home maintenance is our specialty, we are more likely to spot areas of concern before they become major issues.

With practical knowledge involving new technology and product improvements, we will also make recommendations for replacements and upgrades—including energy-saving devices and low-maintenance materials—that can increase the value of your home, enhance your lifestyle, and save money in the long run.

Additionally, whether a direct employee of Menders Home Services or one of our Preferred Partners, our representatives arrive at your doorstep in uniform with the assurance of trust, safety and courtesy.  Whether you or your loved ones are at home or away, you will be comfortable having our carefully chosen, bonded and insured workers in your house.  

You will no longer have to make phone calls in searching for the right person for the project or reorganize your plans in scheduling workers.  We arrive as promised to handle the project—no matter where you happen to be.

In effect, Priority Club members enjoy concierge treatment and receive discernable value. [return to top]

Do you offer a free evaluation? 
Yes! Accompanied by the homeowner or other responsible party, we will thoroughly evaluate the home to identify repair and maintenance needs. If you have enhancements in mind, we will address those as well. We will provide a no obligation quote on each item. [return to top]

What do you do specially for seniors?
Our evaluation of your home includes recommendations for your safety and lifestyle. The assessment will, therefore, include any special equipment needs you may have. With expertise as gerontology specialists for over twenty years, we are ideally suited to provide professional suggestions and insights. [return to top]

What do you guarantee?
We pledge to accomplish all work as specified in terms of quality, timeframe and price. We guarantee professional quality and your utmost satisfaction. We pledge to earn your trust through professional integrity, courtesy and care. [return to top]

What is your pricing structure?
Standard pricing for individual homes will vary based upon the house and the required work. However, you will always receive a cost estimate, and we will never start a job without your knowledge and approval of the exact cost. If any circumstances could make the specified costs vary, you will be made aware of the particulars upfront, and we will not proceed without your written approval. [return to top]

What is your Preferred Partners Program and how does it work?
For any larger scale or more specialized job, we take responsibility for engaging professional partners. In choosing our partners, we have thoroughly screened those resources for their capabilities, quality and integrity. We provide the assurance that such contractors can complete the specific projects for which they are hired to your utmost satisfaction while under our supervision. [return to top]